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  1. How long were you in the showroom before a salesman greeted you?

    Less Than 1 Minute
    1 to 2 Minutes
    2 to 3 Minutes
    3 to 4 Minutes
    5 Minutes or More

  2. The salesman that met with us in the showroom took enough time to determine our needs before showing us any cabinets.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  3. My salesman was very knowledgeable about the products he showed us (cabinets, countertops, etc.).

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  4. My salesman was very skilled at designing our kitchen or bath.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  5. My cabinets were available (or delivered) when promised.

    Yes
    No

  6. If cabinets were delivered:
    The delivery driver was careful in handling my cabinets.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  7. The cabinets were delivered between the hours promised and my order was completed with no second delivery required.

    Yes
    No

  8. My cabinets were installed when promised.

    Yes
    No

  9. My cabinets were installed professionally.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  10. I feel I received a good value for my money at Diamond Kitchen and Bath, Inc.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  11. I would recommend Diamond Kitchen and Bath, Inc. to others.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  12. The showroom appearance was orderly, clean, and comfortable.

    Strongly Agree
    Agree
    Neither Agree nor Disagree
    Disagree
    Strongly Disagree

  13. How did you hear about Diamond Kitchen and Bath, Inc.



    If other, please state where:

  14. Was this your first purchase from Diamond Kitchen and Bath, Inc.?

    Yes
    No

  15. Comments/Suggestions:
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